SRM™ process

Audit phase (total duration: 49 - 73 days)

Collection of Invoices (duration: 2 - 5 days)
After signing of our client agreement, we will join the bookkeeping department, collecting and copying all relevant invoices in the cost categories that have been signed for. We just need acces to the invoices and a copymachine - we supply all resources needed.
Analysis (duration: 8 - 15 days)
Invoices are being registered in details in what we call the 'Analysis' and the Category Expert will analyze these data thorougly in order to get:
1) A detailed consumer profile 2) Benchmarksprices (last payed price for each

product/ service), making basis for our future price comparisons.
Tender Qualifications (duration: 14 - 18 days)
The Category Expert prepares the tender with very detailed requirement specifications, briefing new relevant suppliers/ current suppliers and making final qualification (getting acceptance from client) of suppliers to invite.
Tender (duration: 15 - 20 days)
The Category Expert invites tenders for the cost category. All contact/ questions go directly to the Category Expert during tender (tender management) and the deadline for incoming offers has to be respected.
SRM Report (duration 10 - 15 days)
Incoming offers are being registered and analyzed by the Category Expert (thorough comparisons between prices and services). Suppliers are being contacted for clarification of outstanding questions. Finally the 'SRM Report' is made (and presented) including all historical data, comparisons and our final conclusion and recommendation to the client on what to do.
Implementation Check
One month after implementation of our recommendations, we will perform an implementation check that verifies that both the client and the supplier(s) are satisfied. Prices and services are being checked on a random test basis. Any problem/ question will be dealt with and solved.
Monthly Acos Follow up
Every month, Acos will contact the client to make sure that everything is ok and to resolve questions/ problems if any.


Acos supplies 98 % of all required resources. We only ask our clients to get involved as below:

• Going through requirement specifications and Benchmark prices (1. meeting)
• Acceptance of Benchmark prices (by mail)
• Presentation of the SRM Report (2. meeting)
• Acceptance of the SRM Report and implementation (by mail)

Post Audit phase (total duration: 16 month)

Each Post Audit is auditing new prices and services after implementation. The Category Expert makes a Post Audit report including: Price and turnover check, supplier check, consumer profile, savings achieved and quality follow up.
The Post Audit is organised in 3 steps:

1. Post Audit (after 4 month]
2. Post Audit (after 9 month)
3. Post Audit (after 16 month)


After 16 month, the client now automatically enters into Acos Monitor

If you want more information about the SRM™ process, please call us, or fill out the contact form, and we will provide you with the information you need.

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