Internal Services
Internal Services include:
- Cleaning agreements
- Window cleaning
- Canteen
- Flower and plants
- Mat service
- Facility management
- Quality of service and advice
- Cleaning articles
- Work clothes
- Safety equipment
- Computer and telephone cleaning
- Towel service
- Spring water
- Soft drinks
- Waste management
Most organisations focus more on the quantity than the quality of the cleaning. By using the Acos requirement specifications, organisations can improve their cleaning by up to 10-30 %. Cleaning is a superficial and intangible service. In many cases, suppliers make their own requirement specifications and this often leads to disagreements about the needs and efforts done.
Many organisations spend too much money on cleaning and cleaning articles due to a lack of knowledge of the market prices and the proper suppliers.
Every organisation, big or small, would benefit from specified cleaning requirements. And there is no demand for how big the cleaning budget should be. Acos’ point of reference is the existing agreement. Then we take daily requirements into account and what kind of cleaning is needed.
The most common problem is that clients make requirements in regard to how often the cleaning is done, instead of asking for a specific cleaning level. It’s all about having an optimal cleaning done – not how often the vacuum cleaning should be done.
Hardly ever all rooms in company buildings need the same level of cleaning – e.g the reception needs far more cleaning than the small meeting room down the hall.
Acos’ experience shows the advantage in having a system of requirement specifications and reduces cleaning costs, improving quality rather than quantity.
